Job Description
Job Title: Automotive Service Advisor / Client Advisor
Compensation: $60,000 – $120,000+ per year
Location: Elkton, KY
Employment Type: Full-Time
Experience Level: Experienced / Skilled Service Advisor
About the Role:
Walker Automotive, Inc. is seeking a skilled Automotive Service Advisor who believes in building relationships, not just writing repair orders. We are on a mission to restore the values of the classic service industry, where honesty, integrity, and exceptional customer experiences come first. Join our team of Certified Auto Repair Specialists and become the trusted face guiding customers through their automotive journey, helping them make informed decisions while delivering a “WOW” experience.
Why Walker Automotive is Different:
- Uncapped Earning Potential: $60,000 – $120,000+ per year through performance-based pay and profit-sharing, with opportunities to grow into higher pay plans.
- Comprehensive Benefits: Health insurance, paid holidays, paid vacation, and 40 hours of paid professional development annually.
- Professional, Team-Oriented Environment: Work alongside elite technicians in a state-of-the-art, organized, air-conditioned shop built on respect, collaboration, and clear workflow systems.
- Customer-Centric Culture: Your role is to advise, not sell. Build lasting trust with customers and ensure every interaction reflects Walker Automotive’s standard of excellence.
- Career Growth: Opportunities to expand your skills, take on leadership responsibilities, and grow within a company that invests in your development.
Key Responsibilities:
- Greet and assist every customer in a friendly, professional manner.
- Direct and coordinate shop workflow using best-in-class systems.
- Prepare detailed, accurate estimates, work orders, and invoices.
- Communicate vehicle inspection results clearly and help customers prioritize repairs.
- Order quality parts and manage inventory efficiently.
- Ensure every vehicle is returned clean and meets our quality standards.
- Serve as a trusted advisor, fostering long-term customer relationships and satisfaction.
Qualifications:
- Associate’s degree or 3–5 years of relevant experience in sales, customer service, or automotive advising.
- Outstanding people skills and a positive, team-oriented attitude.
- Professional demeanor suitable for representing a high-quality organization.
- Proficiency in Microsoft Word and Excel; ability to type 50+ words per minute accurately.
- Current driver’s license with an acceptable driving record.
If you’re ready to become a trusted advisor and build a rewarding career with a company that values your expertise, apply today to join the Walker Automotive family.
Keywords: Automotive Service Advisor, Service Advisor, Client Advisor, Auto Service Consultant, Customer Service Advisor, Automotive Customer Service, Automotive Office Coordinator, Automotive Front Desk, Automotive Client Relations, Auto Shop Advisor, Vehicle Service Advisor
Location Keywords: Elkton KY, Hopkinsville KY, Cadiz KY, Benton KY, Murray KY, Princeton KY, Paducah KY, Clarksville TN, Western Kentucky automotive jobs, Kentucky automotive careers, Tennessee automotive service careers