Job Description
Automotive Service Advisor (Experienced)
Trustlane Automotive | Salinas, CA
We’re a busy shop looking for a solid Service Advisor who already understands the flow of an automotive repair shop.
You don’t need to be perfect — but you should be comfortable talking with customers, presenting work, and keeping things organized in a fast day.
Trustlane Automotive is a high-car-count independent shop with a 4.8? reputation and 900+ reviews. Our technicians inspect thoroughly and our process is structured, so advisors aren’t left guessing or chasing information.
What You’ll Do
• Talk with customers and understand concerns
• At times Build Estimates and Present technician recommendations clearly
• Help customers prioritize repairs
• Keep communication moving during the repair
• Work together with technicians and management
You won’t be alone at the counter — we operate as a team.
Pay & Benefits
Base pay + performance commission
Typical earnings range $60,000 – $120,000+ annually
Many advisors earn $5,000 – $10,000/month
• 50% employer-paid health insurance
• Dental & vision
• Simple IRA retirement plan
• Paid time off + holidays
• Employee discounts
Consistent workflow = consistent opportunity.
What We’re Looking For
• Previous automotive shop experience (advisor or similar role)
• Comfortable communicating with customers
• Organized and reliable
• Bilingual English/Spanish Required.
• Positive attitude and team mindset
If you’ve worked in a shop and understand the pace, you’ll adapt quickly.
About Trustlane
We’re a locally owned shop built on trust, accountability, and respect.
We focus on doing the job right and creating a workplace people stay at long term.
Apply
Apply through this job posting
or text 831-809-7583 (confidential)
A short introduction is perfectly fine — no long resume needed.