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Housing Assistant

Central Nebraska Community Action Partnership, Inc.

Loup City, NE 68853

Posted/Updated: 4 days ago

Job Description

POSITION SUMMARY: Provides a variety of support to the Housing Manager and Housing Director with all of the housing/weatherization programs.

ROLE AND RESPONSIBILITIES

  1. Ensure that all housing program applications are taken accurately as set forth by the program guidelines
  2. Ensure all applications, requests for information, and responses to mail, phone, and email messages are completed in a timely manner (8 to 10 hours)
  3. Maintain rent/utility logs for CNCAP rentals on a daily basis and reconcile monthly, to include correspondence with tenants who are behind in rent/utility payments
  4. Work with clients by explaining to them the different Housing programs
  5. Complete new applications on tenants applying for a CNCAP rental in accordance with the funding source requirements
  6. Assist the Weatherization Coordinator in maintaining the required forms and databases, per NEO regulations, to include: billings, energy user, energy burden, historical, quarterly reports, etc.
  7. Adhere to all CNCAP related policies and procedures
  8. Promote the program and agency in a positive and professional manner

QUALIFICATIONS

  1. A high school diploma or GED required
  2. Valid driver's license
  3. 1-3 years of experience in an office setting/customer service

SKILLS & ABILITIES

  1. Problem-solving skills
  2. Communication skills
  3. Knowledge in word, excel, PowerPoint, and databases
  4. Excellent time-management and organizational skills
  5. Demonstrated ability to work with others

SCHEDULE: Monday-Thursday: 7am - 5pm

REPORTS TO: Housing Director

JOB STATUS: Full-Time, 40 hours per week

PAY: TBD

BENEFITS:

  • Health, Dental, Vision, and Life insurance
  • Generous leave accrual (PTO)
  • 11 paid holidays
  • Paid birthday off
  • Employer matched retirement (up to 3%)
  • Opportunities for professional development
  • Employee Assistance Program

FLSA STATUS: Hourly/Non-Exempt

Disclaimer

This position description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.

EOE

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