Job Description
We are seeking a Quality Control Manager to join our team! The Quality Control Manager plans, directs, coordinates, and controls activities of associates engaged in Quality Control. This position is responsible for reviewing and approving incoming and outgoing products for conformity to internal and customer specifications. The QC Manager will develop, implement, train, and audit company procedures, including quality assurance, management procurement, and warehouse. The QC Manager works to improve customer satisfaction through overall better product quality and the accompanying operations in manufacturing.
** Please note that this is an on-site position **
Benefits:
- Generous Pay commensurate with experience and/or education
- Benefits package includes medical, dental, vision, life, accident, critical care, and short-term & long-term disability insurance
- 401K retirement program with employer match
- Paid holidays, sick and vacation time
- Employee purchase pricing on auto, power sport, and bicycle tires
Education and/or Work Experience Requirements:
- A Bachelor’s degree in Quality, Engineering, Industrial Management, or a related field is required
- At least two years experience in a manufacturing environment setting up/operating/troubleshooting calibration equipment
- At least five years of related work experience in Quality Management is highly preferred
- Experience with ISO Quality & Management Systems is required
Knowledge, Skills, and Abilities Required:
- Excellent active listening, verbal, and written communication skills
- Excellent time management skills with a proven ability to meet deadlines
- Ability to multi-task, work well under pressure, and problem-solve
- Strong supervisory and leadership skills
- Ability to motivate team to meet objectives
- Ability to prioritize tasks and delegate when appropriate
- Ability to act with integrity, professionalism, and confidentiality
- Thorough understanding of quality control policies and procedures
- Proficient with Microsoft Office Suite or related software
Essential Duties and Responsibilities:
- Conduct pre-shift meetings with the Quality Assurance team about Safety, Quality, and Productivity
- Overseeing quality assurance and control throughout the company
- Responsible for calibration of quality equipment in the plant
- Inspects and audits for internal compliance with established procedures, such as inventory controls, customer quality assurance programs, production methods, and processes
- Writes, revises, and verifies quality standards, operating procedures, product specifications, and test procedures for approval
- Administration of ISO 9001:2015 Certification
- Lead QA test team toward continuous improvements and driving down the cost of quality
- Directs QA test team engaged in section and testing activities to ensure product quality meets customer expectations
- Plays an active role with sales, engineering, and operations throughout the concept to manufacturing cycle to maintain optimal product quality
- Ensure PPE expectations are being met/followed daily by all Quality team members
- Supervision of associates to include training and development, communication and enforcement of company policies and procedures, performance coaching and evaluation; create and issue written documentation of employee performance issues and attendance issues.
- Schedule and assign employees to appropriate tasks to achieve daily department Safety, Quality, and Production goals
- Record/Maintain all quality data on a daily basis
- Investigate customer complaints related to quality and efficiency and resolve on a daily basis
- Perform other miscellaneous jobs as assigned
- At least 51% or more of their time is spent actively managing employees and participating in management meetings
Equal Opportunity Employer (EOE)