Job Description
30hop restaurant in Merriam, KS is looking for Servers to join our team. With great food, a welcoming atmosphere, and plenty of opportunities to earn excellent tips, it’s the perfect spot for anyone who loves to connect with guests.
As a Server, you’ll be at the heart of the guest experience, creating a great first impression and setting the tone for their visit. You’ll provide friendly, attentive service, ensure orders are accurate, and deliver each meal with genuine hospitality. Whether you’re here for a season or building a career, you’ll be part of a team that values great service and unforgettable moments.
What is 30hop? 30hop is a Midwest-based, full-service American bar and kitchen. We now have 6 total locations in Iowa, Kansas, Missouri and Nebraska with plans to get to 30 premier locations in the next 10 years. Grow with us!
What does 30hop provide to you? Join our growing team and make your voice heard! You’ll connect with team members across our other locations and be part of a network that runs multiple restaurant concepts, 30hop being the front runner.
What does 30hop provide to our guests? We believe in Food for Legends and Hospitality with Heart. We take pride in being unique yet approachable, offering a locally curated selection of craft beers, a menu designed to satisfy diverse tastes, and an atmosphere dedicated to celebrating good times. Every detail of our service is fueled by genuine care and a commitment to creating raving fans.
Starting Pay for fully trained Servers: $2.13 per hour + tips, tipped out nightly.
Schedule: Part-time, with Friday-Tuesday availability. Shifts are anywhere from 4-8 hours depending on your availability. Weekend availability is required.
Part-time & Full-time Benefits:
- Guest Discounts- 25% off for you and up to 7 guests!
- Employee Assistance Program- 6 free counseling sessions per issue, per year!
- Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
- Employee appreciation party. We throw a party for our staff!
Responsibilities:
- Greet and seat guests promptly, providing menus and offering a warm welcome.
- Present menu items and daily specials, providing recommendations as needed.
- Take accurate food and drink orders and enter them into the point-of-sale system.
- Serve food and beverages to guests in a timely and courteous manner.
- Anticipate guest needs and ensure a high level of service throughout their dining experience.
- Handle guest inquiries and complaints with professionalism and ensure issues are resolved promptly.
- Ensuring that tables, chairs, and dining areas are clean and well-organized. Assisting with resetting tables for the next guests.
- Process payments, provide accurate bills, and manage the checkout process efficiently.
- Complete assigned opening and closing duties, including sidework, cleaning, and stocking.
- Complying with health and safety regulations, including proper food handling, hygiene, and sanitation procedures.
- Juggling the responsibilities of serving multiple tables at once, ensuring all guests are attended to without long waits.
- Assisting other servers, host, bar, or kitchen staff during busy shifts to ensure smooth operations.
- Other duties as assigned
Qualifications:
- Must be 18 years of age or older.
- Prior experience as a server or in a customer service role preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, high-pressure environment.
- Attention to detail and commitment to providing excellent customer service.
- Ability to stand for extended periods and lift trays of food or drinks.
- Flexibility to work evenings, weekends, and holidays.
- Knowledge of food and beverage safety practices is a plus.
Skills:
- Excellent time management and organizational skills.
- Ability to multitask and prioritize tasks efficiently.
- Friendly and professional demeanor with a team-oriented attitude.
- Strong problem-solving skills and ability to handle stressful situations.
*30hop is an Equal Opportunity Employer